Privacy Statement
Our privacy statement is set out below. By providing your personal data to us via our website www.office.ie (the "Website") you consent to our processing of your data in accordance with this policy in accordance with our terms and conditions of use. Nothing in this privacy statement shall limit your statutory rights in relation to our personal data.
- Who Is Holding Your Information?
Your information will be held by our Company called Stationery Management Ltd T/A Office.ie. The registered address of Stationery Management Ltd T/A Office.ie is, Unit 16, Naas Road Business Park, Muirfield Drive, Dublin 12. Eircode D12 VX02. Our Company Registered No is 164364.
- The Purpose(s) For Which We HoldAnd Use Your Information
2.1. We may hold your information for a number of reasons which are set out below:
2.1.1. For the provision of services to you
2.1.1.1. To maintain our records;
2.1.1.2. To ensure that we implement the most appropriate services for your needs and that the content from our website is presented in the most effective way for you and your computer;
2.1.1.3. To enable us to fulfil our contractual obligations;
2.1.1.4. To confirm your identity and to respond to any query you may have with us.
2.1.2. We reserve the right to send all customers of our services email communications from time to time in relation to updates, amendments to our services or any technical, administrative and legal notices of relevance to our website which we deem to be essential.
2.1.3. Marketing
2.1.3.1. From time to time we may use your data to provide you with information or special offers about our products or service which may be of interest to you. We may contact you about these by post or telephone. We will contact you by electronic means email or SMS if you have consented to this.
If you do not want us to use your data in this way, please advise us by contacting our sales team or by selecting our "opt-out" provision included with all our electronic special offers clause which we send to you.
2.1.3.2. While we do not disclose information about identifiable individuals or business entities to our advertisers, we may provide them with aggregated information about our website users and customers.
2.1.4. Other Purpose(s)
2.1.4.1. Your Credit Application information will be used to help us determine whether we wish to grant you a credit facility with us. In addition we may use your information to determine your credit worthiness. In the process of such determination we may make such information available to banks or credit agencies.
2.1.4.2 Your information may be used by us for the purpose of research and analysis and internal customer service monitoring.
2.1.4.3 We may disclose information to a court, regulatory body or law enforcement Agency.
2.1.5. The period of use of the personal data supplied by you will not be longer than we deem necessary and a minimum of six years in relation to revenue records which may be subject to change.
- What Information Is Collected About You?
3.1. Personal details which include, your name, company name, address, email address and telephone number and any other information provided when you register on our Website via our registration page(s).
3.2. Details of your transactions processed via our Website and fulfilment of your orders.
3.3. We do not hold your Credit Card details on our Servers. Our chosen payment gateway provider is PXP-Solutions who are PCI DSS Certified. Credit/Debit card information goes directly to PXP who are certified for processing. In relation to over the phone orders your credit card details are processed on-line with PXP-Solutions. For your security, never email or text any credit card details to us.
3.4. We may retain a copy of correspondence which you forward to us.
3.5. When you submit a credit application form to us, we will use a credit reference agency in order to assess your credit worthiness. A copy of that information or part thereof may be retained by us.
3.6. This website provides the option to allow the use of "Cookies". Cookies are files created when you visit our website, which store information to improve functionality like the language you prefer or remembering how far you are through an order, your log-in details, what is in your shopping cart and generally makes the website more consistent for your use. By consenting to the use of "Cookies" at log in you allow our website to place or retrieve files from any device you might use to browse the web. It is important to note that cookies cannot be used to gather information from other parts of your computer, and they cannot contain viruses or other code.
- The Information We Hold About You
4.1. We may hold information we receive which you submit via our Website whether it is reporting a fault or joining our mailing list.
4.2. When you contact us in writing or by telephone, we may keep a record of that correspondence or phone call.
4.3. We may hold payment information, however all credit or debit card information is directly submitted to our payment gateway provider "PXP" for processing. We do not keep copies electronic or physical of your credit/debit card information.
4.4. We may keep a record of communications in which you take part to assist us with the development of our services to you.
4.5. When you complete a credit application form, we will keep a copy of that form together with results from a credit reference agency which will include information about the company and its directors.
- What Security Measures Do We Have In Place To Protect This Information?
5.1. We have implemented and maintain an appropriate level of security to the nature of the data to prevent any breach of same, however, as all publicly accessible websites are susceptible to malicious practices, we accept no liability if security is breached.
5.2. From time to time our Website may contain links to other websites. We are not responsible for the terms of use or practices of the operators on these sites. In the event of following these links we advise you to read the privacy statements and policies on each site before you submit personal information.
- Your Rights
6.1. Under the Data Protection Acts a person has certain rights in relation to the information that we hold about them as set out below;
6.1.1. You are entitled to have access to your personal data. You may submit a request to us in writing at our contact details below in section 8 of this statement, to provide you with details of this information and the purposes for which it is being held. We will provide this information within 40 calendar days of your request subject to any routine processing continuing between that time and the time of the response to you. You may be charged a reasonable fee as permitted by the Data Protection Acts 1998 and 2003.
6.1.2. You are entitled to request that we cease using information about you for the purpose of direct marketing via communication to you by whatever means.
6.1.3. You are entitled to have your personal data corrected if inaccurate, or erased if we do not have a legitimate reason for retaining the data. Please forward any corrections you require in writing to our contact details below in section 8 of this statement.
- Your ConsentAnd Changes To This Privacy Statement
7.1 When you submit your information to us, you consent to the use of that information as set out in this statement. If we change our Privacy Statement, we will post the changes on this page and may place notices on other pages of the website, to create awareness of the changes.
- Contact Details
If you wish to contact us with any queries or comments regarding our privacy policy, please send an email or write to: The Data Protection Officer, Office.ie, Unit 16, Naas Road Business Park, Muirfield Drive, Dublin 12. Eircode D12 VX02.
